Complaints

 

If you wish to register a complaint, please write to GSLP Financial Ltd, 252B Union Street, Aberdeen, AB10 1TN or telephone 01224 608277.

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk  or by contacting them on 0800 023 4 567.

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Compensation Scheme

 

If you make a complaint and we are unable to meet our liabilities, you may be entitled to compensation from the Financial Services Compensation Scheme.

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Investment business will normally be covered up to a maximum of £85,000.

 

Further information about these amounts and limits for all other product types are available from the FSCS at http://www.fscs.org.uk/what-we-cover/products